Privacy Policy

At Match of Life, we believe that Internal Security is the foundation of every healthy relationship—including the one we have with your data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, purchase our products, or engage in our consulting services.

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1. The Information We Collect

We collect information to help us move from "Theory to Application" in our work with you. This includes:

• Personal Identifiers: Name, email address, and phone number provided via our contact forms or the Level 4 Discovery Questionnaire.

• Transaction Data: Billing and shipping information provided when you purchase the Match of Life Book or Audiobook via the Wix Store.

• Professional Context: Information about your organization, coaching challenges, or "cultural shipwrecks" shared during consultation inquiries.

• Technical Data: IP addresses and browsing behavior collected automatically via cookies to improve your experience on our site.
   

2. How We Use Your Information

Your data is used strictly to build and maintain the Invisible Architecture of our professional relationship:

• To Fulfill Orders: Delivering your digital PDF or Audiobook files.

• To Provide Mentorship: Using your Discovery Questionnaire responses to prepare for high-impact Level 4 Consulting.

• To Communicate: Sending updates about new workshops, keynotes, or insights that help you win the "long game" of development.

• To Improve Our Services: Analyzing site traffic to ensure our resources are meeting the needs of coaches and leaders.
   

3. Data Storage and Security

Our website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our store adhere to the standards set by PCI-DSS.
 

4. Third-Party Services

We do not sell your "Relational Dynamics" or personal stories to third parties. We only share information with essential service providers (such as payment processors or email delivery services) necessary to run the Match of Life platform.
 

5. Your Rights and Choices

In the spirit of Relational Clarity, you have full control over your data:

• Access & Correction: You may request a copy of the data we hold about you or ask us to correct inaccuracies.

• Deletion: You may request that we delete your personal information at any time.

• Opt-Out: You can unsubscribe from our insights or marketing emails by clicking the "unsubscribe" link at any time.
   

6. Updates to This Policy

As the Match of Life framework evolves, we may update this policy. We encourage you to check this page periodically to stay informed about how we are protecting your "Secure Base".
 

7. Contact Us

If you have questions regarding this policy or the handling of your data, please contact us directly through the "Start a Conversation" link on our website.